When it comes to real estate, it seems like everybody talks about
customer service. But service isn't just talk. At Coldwell Banker, we recognize
that you want more than just conversation. You want a commitment to action.
That's why we've created Ultimate Service® a system that puts you in control.
delivers real value and assures you the highest possible level of customer
We want to know what things are most important to you, the customer. Tell us.
Together we'll develop a
customized service plan that reflects your specific needs. We will live up to
these written commitments, or you have the right to cancel your Buyer's or
Seller's agreement. How's that for service on your terms!
We've surveyed thousands of customers from coast to coast. Their needs,
wishes and expectations have helped us establish the high standards of
performance we work so hard to provide to every customer - every time. That's
why when our job is done, we'll ask you to complete a Customer Satisfaction
Survey telling us how we did and how we can improve.
take everything we've learned along the way and use it to continually improve
the services we offer. Over 100 years ago, Coldwell Banker was formed on the
fundamental premise of placing our customers' needs above all else. This
commitment has led to many innovations which have been adopted as industry
standards, helping to make Coldwell Banker a leader in our field.
If you're looking for a complete program backed by the best
guarantees in the business, that puts you in control, come to Coldwell Banker.
Discover for yourself what Ultimate Service® is all about.
*Based on survey responses from close to 50,000 Canadian home buyers and